About Our Products

What types of BMX products do you offer?
We specialize in premium BMX equipment including complete bikes from brands like Animal Bikes and BSD, components from BOX Components and Back Bone BMX, protective gear like ankle pads and body armor, and accessories from leading manufacturers in the BMX industry.
Are your bikes and components suitable for beginners?
Absolutely! We cater to riders of all levels, from beginners building their first ride to professional riders upgrading their setup. Our product range includes options perfect for those just starting out in BMX.
Do you offer BMX race equipment?
Yes, we carry dedicated BMX Race equipment and components specifically designed for competitive racing, alongside our extensive street and park riding selection.

Ordering & Payment

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.
Is there a minimum order amount?
While there’s no minimum order requirement, orders over $50 qualify for free shipping via EMS.
How do I know my order was successful?
You’ll receive an order confirmation email immediately after placing your order. If you don’t see it, please check your spam folder or contact us at [email protected].

Shipping & Delivery

What shipping options do you offer?
We offer two main shipping methods:
Standard Shipping ($12.95): Via DHL or FedEx, delivered within 10-15 days after dispatch
Free Shipping: Available on orders over $50 via EMS, delivered within 15-25 days after dispatch
How long does order processing take?
We process all orders within 1-2 business days before handing them off to our shipping partners. Delivery times start from the dispatch date.
Do you ship worldwide?
Yes, we ship globally! However, we’re unable to deliver to a few remote areas in Asia and other regions. Most customers in the US and overseas can count on our reliable delivery service.
Can I track my order?
Definitely! After dispatch, we’ll send you a tracking link so you can follow your BMX gear every step of the way to your doorstep.

Returns & Exchanges

What is your return policy?
We stand by the quality of every product we sell. If anything isn’t right, you have 15 days from the delivery date to initiate a return. Just contact our support team at [email protected], and we’ll guide you through the process.
What if I receive a damaged or incorrect item?
Contact us immediately at [email protected] and we’ll make it right. Your satisfaction is key to keeping the BMX spirit alive!
Do I need to pay for return shipping?
If you received a damaged or incorrect item, we’ll cover the return shipping costs. For other returns, standard return shipping fees may apply.

Account & Support

How can I contact customer service?
Reach out to us at [email protected]. We’re here to help you shred harder and smarter!
Do you have a physical store?
Our operations are based at 4170 Spadafore Drive, Carroll, US 68723, but we primarily operate as an online BMX specialist to bring you the best deals and selection.
Why should I trust BMX Bike Shop?
We’re riders ourselves! We’ve built our delivery system and entire business around our mission: reliable, affordable, and rider-focused. By working directly with manufacturers and buying in volume, we save you up to 84% on premium brands while ensuring your orders are handled with care.

Still have questions? We’re here to help! Contact us at:

Email: [email protected]

Address: 4170 Spadafore Drive, Carroll, US 68723

Ride safe, ride hard! 🚲